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MobiHouse User Roles & Management: Empowering Efficient Mobility Hub Operations

The MobiHouse User Roles & Management feature enables property managers to assign tailored access to internal teams, partners, and service providers. Custom roles allow each group—like operations, maintenance, or marketing—to access and manage relevant aspects of the mobility hub.

Flexible and Customisable Roles

Roles can be customised to fit responsibilities, from full admin access to view-only permissions for consultants. Examples include:

  • Administrator: Full access to hub operations and settings.

  • Operations Manager: Manages parking, bike, and EV services.

  • Support Staff: Handles specific tasks like customer support.

  • Sales Teams: Views and manages promotional and usage data.
     

Multi-Organisation Access for Collaborative Management

For properties managed by multiple organisations, MobiHouse provides multi-organisation access, ensuring each team or partner can oversee its respective area—like a bike rental company managing fleets or a parking management company overseeing spaces—fostering collaboration and efficiency.

Controlled Partner Access

Partners and sales agencies can be given controlled access to promote your mobility services, helping increase visibility and utilisation without internal management. This setup allows partners to drive usage and profitability by promoting parking, bike rentals, or EV services.

Enhanced Security with Granular Permissions

With security a priority, User Roles & Management allows for granular permissions, protecting sensitive data and limiting access to authorised users. Permissions can have expiration dates to maintain control over temporary access, enhancing accountability.

Centralised and Efficient User Management

The User Management feature lets managers easily create, edit, and remove roles, simplifying onboarding for new staff or partners. Notifications and audit trails provide transparency on access and activities.

Real-Time Monitoring and Reporting

Track and monitor user activity and team interactions in real-time. Reporting tools offer insights into how each user contributes, ensuring operational goals are met and the hub operates efficiently.

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